Welcome Angela Vithoulkas to the Credability Systems Board

Angela Vithoulkas joins Credability Systems

Credability Systems is excited to announce the appointment of Angela Vithoulkas as a Non-Executive Director at Credability Systems. Angela has been working closely with Credability Systems for the past 6 months to deepen her understanding of the National Disability Insurance Scheme (NDIS) and the unique role that Plan Managers play as a financial intermediary for the scheme.


Phil Cawthorne, Credability Systems CEO, commented “We are confident that Angela's experience, insights, and guidance will be invaluable as Credability Systems continues to grow and innovate within the disability sector. We look forward to working with her in advocating for Plan Management within the NDIS as a sustainable method of oversight and accountability for the scheme.”

Angela is a multi-award-winning business owner who has forged a successful career in public, business, and corporate life. Angela’s business experience spans more than 3 decades, with numerous awards including City of Sydney Business of The Year and 2007 Telstra NSW Women’s Business Owner Award. Angela is the founder, executive producer and host of SME TV, a YouTube Channel dedicated to giving SMEs a voice, as well as the spokesperson for the SME Association of Australia with a directory of over 240k members.

In addition to her expertise in small business, Angela brings a decade of public and political experience to the table. Her accomplishments include being twice elected as an Independent City of Sydney Councillor in 2012 and 2016. Angela made history by successfully campaigning for over 40,000 small businesses to have the right to vote in the City of Sydney council elections, marking a significant milestone. In 2018, she further cemented her dedication to small business owners by founding the Small Business Political Party, a ground-breaking move in Australian politics.

While Angela retired from politics in 2021, she continues her efforts in advocating for small business. Recently, she successfully led a class action lawsuit with thousands of small businesses to seek compensation for disruption caused by the drawn-out construction of the state government’s Sydney light rail line.


One of the key attributes Angela brings to Credability Systems is adaptability and resilience in the face of change. She’s learnt to embrace innovation, stay agile, and continuously evolve to meet the demands of an ever-changing market. Angela understands that success often requires a willingness to step outside of comfort zones and embrace new approaches.

Moreover, Angela's conversations with business leaders have reinforced the significance of strong leadership and effective communication. She recognises that inspiring leaders are those who can articulate a clear vision, build strong teams, and foster a culture of collaboration and trust. Angela is passionate about sharing the insights and experiences of successful business figures, helping develop the skills and mindsets of others, necessary for growth and impact. Through her work, Angela Vithoulkas has garnered a tremendous amount of respect and admiration within the business community.


Angela is passionate about directing her skills towards advocacy and considers it a privilege to turn that passion to improving the NDIS. “My expertise in small business makes me an ideal member to be a voice for the many small businesses that support the NDIS”. Credability Systems’ clients are Plan Managers – a unique role within the NDIS that acts as a financial intermediary for 59% of Participants by managing their plan budgets and administration. Many of them are small businesses providing a complex but essential role for a fixed fee per participant per month, and they haven’t had a fee increase since 2019.


About Credability Systems

Credability Systems is an innovative Australian FinTech company providing cutting-edge software solutions designed for the National Disability Insurance Scheme (NDIS). Their core product, Planability, was purpose-built for NDIS Plan Managers and leverages “Real-time” claiming to streamline administration tasks and provide more time to focus on Participants. Credability Systems’ vision is to help improve the NDIS experience for all stakeholders through smart technology solutions that streamline processes and payments.

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