Plan Managers have experienced a steady stream of changes to the NDIS over the past few years — from the rollout of the PACE system to new restrictions and processes and an increase in payment integrity activity.

At Credability Systems, our team has years of experience in understanding the complexities of NDIS Plan Management and the critical need for agencies to achieve efficiency without compromising accuracy. That’s why Planability goes beyond simple workflow automation — we provide intelligent tools that not only reduce time spent on daily tasks but also safeguard the integrity of claims processing. Here’s how Planability empowers plan managers to focus on what they do best - supporting participants.

24th Sep 2024 | Read Time: 2 mins

The Getting the NDIS Back on Track No. 1 Bill 2024 has been the hot topic of 2024 as everyone seeks to understand the reforms and their knock-on effect. We have created a  summary of the key changes to keep Plan Managers informed, and important links to further information.

Plan Managers are feeling the brunt of cost of living more than ever, courtesy of a fifth year of stagnant fees from the NDIS annual price review.

10 minute Read: It's been a big week for NDIS numbers. The federal budget was announced Tuesday, followed by the latest quarterly report on Wednesday.

March 2024: We watched and waited with bated breath for yesterday’s announcement of proposed NDIS legislation changes.

20th March 2024: This weekend we were disturbed to read an article in the Sunday papers calling out an entire industry of Plan Managers as 'Parasitic pen-pushers' 'scamming millions from taxpayers and disabled Aussies'.

In the ever-changing world of Plan Management, transparency and cooperation is crucial to providing Participants with the best support possible.

As a Plan Manager, processing large numbers of complex invoices can be a time-consuming and manual task. Depending on the number of Participants and the number of invoices, you could be spending endless hours or paying additional wages for processing claims that far outweigh the monthly reimbursement fee. 

We are always looking for the latest information, news, tips and guides to everything NDIS, and what better way to keep up-to-date and learn from others than the convenience of listening to podcasts? We agree! We've collated our top picks to save you time scrolling through the endless options available, and get the most value out of each listen.

Like many others, I was astonished at the statements made by the The Hon Bill Shorten MP at the National Press Club on Thursday, however I would like to reassure everyone that there is no need to panic.

It can be difficult to navigate the National Disability Insurance Scheme (NDIS) as a new Plan Manager, and sometimes established Plan Managers could also use a refresher. In this article, we outline a few simple steps to ensure that you’re giving your business the best shot at success.

Even for experienced users, it can be difficult to understand the terminology and technology that powers Planability. We’ve asked our Credability Systems 'tech gurus' to clearly explain what makes Planability so unique from any other Plan Management software, and then translated their tech talk into these simple answers...

While both Plan Manager and Support Coordinator roles involve supporting Participants, there is a clear distinction between their scope and responsibilities. In this article, we outline the two roles, how they work together to support Participants, and look at how Planability can help facilitate this.

The Role of Intermediaries in Navigating the NDIS

It is clear from the NDIS Review- ‘What we have heard’- Report that the committee is aware of the confusion and crossover of roles between the various intermediaries within the current NDIS structure.

Credability Systems is excited to announce the appointment of Angela Vithoulkas as a Non-Executive Director at Credability Systems. Angela has been working closely with Credability Systems for the past 6 months to deepen her understanding of the National Disability Insurance Scheme (NDIS) and the unique role that Plan Managers play as a financial intermediary for the scheme.

If you're associated with the NDIS in any way, then chances are you’ve heard of the new PACE computer system currently being rolled out.

NDIS participants have the choice and control to manage their own plans or have the agency or a plan manager assist them. Currently, 59% of NDIS Participants are supported under plan management. However, we still see several misconceptions or myths about plan management that can make choosing the process seem daunting or confusing.

National Disability Insurance Scheme (NDIS) funding can be used to access a range of supports and services, including therapies, equipment, and personal care. There are different ways of managing the funding allocated to a participant - Agency-managed, Self-managed, and Plan-managed, or Participants may choose a combination of the above.