We watched and waited with bated breath for yesterday’s announcement of proposed NDIS legislation changes.

20th March 2024: This weekend we were disturbed to read an article in the Sunday papers calling out an entire industry of Plan Managers as 'Parasitic pen-pushers' 'scamming millions from taxpayers and disabled Aussies'.

 

As a Plan Manager, processing large numbers of complex invoices can be a time-consuming and manual task. Depending on the number of Participants and the number of invoices, you could be spending endless hours or paying additional wages for processing claims that far outweigh the monthly reimbursement fee. 

We are always looking for the latest information, news, tips and guides to everything NDIS, and what better way to keep up-to-date and learn from others than the convenience of listening to podcasts? We agree! We've collated our top picks to save you time scrolling through the endless options available, and get the most value out of each listen.

Like many others, I was astonished at the statements made by the The Hon Bill Shorten MP at the National Press Club on Thursday, however I would like to reassure everyone that there is no need to panic.

Our support for the NDIS Plan Management sector remains unwavering. We wholeheartedly believe that Plan Management is the ONLY readily available means of maintaining accountability and financial oversight for more than half of the total NDIS spending. There are approximately 1,500 businesses in Australia that have undergone stringent quality and safeguard measures to become Plan Managers, and it is disheartening to witness the attempts of NIB Thrive to dismantle all of that hard work and dedication.

It can be difficult to navigate the National Disability Insurance Scheme (NDIS) as a new Plan Manager, and sometimes established Plan Managers could also use a refresher. In this article, we outline a few simple steps to ensure that you’re giving your business the best shot at success.

Even for experienced users, it can be difficult to understand the terminology and technology that powers Planability. We’ve asked our Credability Systems 'tech gurus' to clearly explain what makes Planability so unique from any other Plan Management software, and then translated their tech talk into these simple answers...

While both Plan Manager and Support Coordinator roles involve supporting Participants, there is a clear distinction between their scope and responsibilities. In this article, we outline the two roles, how they work together to support Participants, and look at how Planability can help facilitate this.

The Role of Intermediaries in Navigating the NDIS

It is clear from the NDIS Review- ‘What we have heard’- Report that the committee is aware of the confusion and crossover of roles between the various intermediaries within the current NDIS structure.

Credability Systems is excited to announce the appointment of Angela Vithoulkas as a Non-Executive Director at Credability Systems. Angela has been working closely with Credability Systems for the past 6 months to deepen her understanding of the National Disability Insurance Scheme (NDIS) and the unique role that Plan Managers play as a financial intermediary for the scheme.

Plan Managers are reimbursed a fixed rate per participant per month for their services. Successful plan management revolves around improving business efficiencies and streamlining daily administrative tasks. Many Plan Managers choose to use purpose-built software to assist with this, and an increasing number are turning to Planability as a future-proof solution for their business.

If you're associated with the NDIS in any way, then chances are you’ve heard of the new PACE computer system currently being rolled out.

 

NDIS participants have the choice and control to manage their own plans or have the agency or a plan manager assist them. Currently, 59% of NDIS Participants are supported under plan management. However, we still see several misconceptions or myths about plan management that can make choosing the process seem daunting or confusing.

National Disability Insurance Scheme (NDIS) funding can be used to access a range of supports and services, including therapies, equipment, and personal care. There are different ways of managing the funding allocated to a participant - Agency-managed, Self-managed, and Plan-managed, or Participants may choose a combination of the above.

 

We are all inundated with information regarding NDIS through media and in daily work in the industry. However, some of the terminology used can be quite confusing, especially for new entrants into NDIS. To help you navigate your way we’ve created  a simple glossary to make it easier to understand some of the more commonly used terms.

At Credability systems, we see Plan Management at the heart of a successful NDIS. The management of an NDIS plan is a unique role and can be a time-consuming process. With compensation capped at a set rate per participant, streamlining business processes is the best option for continued growth. We’ve gathered four tips for Plan Managers to create a more efficient workflow and help them grow their business.